COMPANY OVERVIEW

WWBET was established in 2005. Since then WWBET has grown to become one of the leading and most favorite on-line sports bookmakers, providing the best odds and services for the worldwide betting community. Today, WWBET is a top ranked international bookmaker, offering an exceptional service package unmatched by any other bookmaker that includes:

  1. A large selection of leagues, bet types and Live Betting coverage.
  2. High limits in betting events.
  3. Exclusive bet styles available only at wwbet.com.
  4. WWBET offers the most competitive priced odds among the major sports betting sites worldwide.
  5. Fast pay-outs.

Altogether with a commitment to bring the best and earliest betting odds available day after day.

WWBET PROMISE

At WWBET, we promise to provide customers worldwide with gaming entertainment of premium quality and at exceptionally good value.

GREAT CHOICE

WWBET are committed to providing you with gaming products that are industries leading. We ensure that by playing at WWBET.com, you are guaranteed the best gaming experience possible.

GREAT VALUE

WWBET are committed to providing you with best value whatever your game. Believe it or not - you'll find the very best value at WWBET.

GREAT PRIVACY

We recognize and respect your right to privacy. Keeping your data safe is our paramount concern. We will keep all of your personal data private and will not disclose this information to any third party.

Applicability Of These Rules

The following specific rules govern the end user's use of all the Operator/Platform Provider's (the "Operator") interactive sports betting products and services offered on www.wwbet.com or the wireless applications m.wwbet.com. They form part of the Operator's General Term & Conditions, which apply to all the products and services the Operator offers and which the end user has to accept upon registering for any of the online or interactive products or services offered by the Operator. To the extent there is any inconsistency between the General Terms and Conditions and any of these Sports Betting Rules, the General Terms and Conditions shall prevail.

Throughout these Sports Betting Rules, any reference to "we", "our", or "us" refers to the Operator, as noted in the General Terms and Conditions as providing the relevant services. Any reference to the "Website" shall also include a reference to MOBILE.

BET TYPE

1X2

  1. Bets can be made by either selecting a Home Win, a Draw or an Away Win.
  2. Bets will be settled at the end of normal time play, excluding extra time and penalties (where applicable).

ASIAN HANDICAP

Asian Handicap is a style of betting where the bookmaker handicaps the two teams in a game before its commencement. Using football as an example, the bookmaker gives a goals deficit to the team he thinks is more likely to win, and a head start to the team he thinks is less likely to win. The handicaps are expressed in goals, or fractions of goals. To win a bet, the end user, rather than backing a team to win, bets on it to overcome the handicap.

CORRECT SCORE - FIRST HALF & FULL TIME

  1. Correct Score means betting to predict the final score at the end of full-time.
  2. Correct Score to win "5-0UP" (or 0-5UP) the selected team must win by five goals or more.

DOUBLE CHANCE

  1. Double chance is similar to 1X2 bets except that the end user is able to bet on two out of three possible outcomes by selecting the following options: a Home Win or Away Win; a Draw or Away Win or a Draw or Home Win.
  2. If one of the two possible outcomes is achieved, the bet is won.
  3. If a match is played on neutral ground, the team listed first on the website is deemed to be the home team for betting purposes.

FIRST TO START

Predict the team or participant who starts off the game/match/event.

HALF TIME/FULL TIME

Bet on the half time and full time results of a designated match, (note that the bet is void if the match is played in a time format not expressly provided in Specific Sports Betting Rules).

MIX PARLAY

A mix parlay bet is a bet which combines multiple selections of different games or matches offered by the bookmaker for betting. A mix parlay bet which combines different selections within the same game or match are not allowed where the outcome of one affects the other.

MONEY LINE /HEAD TO HEAD

A money line / Head to Head bet is a bet on the outcome of a match or event between two paired competitors. In the event of a draw result, all bets will be refunded at odds of 1.00.

ODD/EVEN

Bets are settled based on the aggregate sum total of points/goals (resulting in an odd or even number) in a match or series of matches in which the bets were placed. A 0-0 score is considered as even.

OUTRIGHT

  1. An outright bet involves the selection of a winner in a tournament, competition, league or event either from the onset or at any stage of the tournament, competition, league or event prior to the conclusion of the competition where the results are still undecided.
  2. There are no refunds on non starters for outright betting.
  3. The Dead Heat Rule applies to all outright betting.

OVER/UNDER

Bets are settled based on the aggregate sum total of points/goals etc achieved (resulting in an over or under a prescribed target number set by the Operator) in a match or series of matches in which the bets were placed.

PERIOD BETTING

  1. Period betting means the placing of a bet on different segments of a game (e.g. quarters, halves, periods, sets, rounds or overs).
  2. In Period Betting, a segment must be completed in order for the bets to be valid.
  3. In Period betting, overtime or extra time is excluded in determining the scores if nothing else is stated.
  4. Subject to the Specific Sport Betting Rules, period betting on the 2nd half shall include overtime in determining the score.

GENERAL SPORTS RULES

Unless otherwise stated in the Specific Betting Sports Rules, the following General Sports Rules will apply:

EFFECTIVE DATE OF THE RULES

These Rules are effective as of 1 December 2008. All bets accepted by the Operator are subject to these rules.

INCONSISTENCY BETWEEN ENGLISH & OTHER LANGUAGES

In the event of any inconsistency between the English and the Non-English names used on the Website, it is the English version that shall prevail.

INTERPRETATION OF RULES

If there is any dispute over the interpretation of these Rules, it is the Operator's interpretation of these Rules that prevails.

MODE OF BETTING

We only accept bets made on the Website, WAP or through prior arrangement by telephone.

EVENT DETAILS

Event details (dates, neutral ground venue, commencement, timers, red cards, statistical information on players and teams or news) displayed on the Website are for general information only. It is the responsibility of the end user to ensure and verify that such details are correct before placing their bets. The Operator is not responsible for any errors, mistakes, or omissions to any event details that are displayed on the Website.

EFFECTIVE DATE OF THE RULES

  1. Bets can be made by either selecting a Home Win, a Draw or an Away Win.
  2. Bets will be settled at the end of normal time play, excluding extra time and penalties (where applicable).

MAXIMUM BET

The maximum amount of each bet varies according to the specific bet type and is subject to change without prior notice by the Operator.

CHANGE OF VENUE

  1. In the event of a change of venue (home team plays away or vice versa), all bets on the match will be void.
  2. If a match is scheduled to be played on neutral ground (but is played on non neutral ground or vice versa) all bets stand.

EARLY COMMENCEMENT/START

All bets placed before the scheduled games starts are valid. Those placed after the scheduled game starts will be void unless the bets were placed as part of the In Running ("Live") betting service.

ODDS FLUCTUATIONS

  1. All of our odds are subject to fluctuation at any time.
  2. We will accept bets only at the odds that are applicable to the selection at the time the bet is placed and accepted.

ODDS TYPES

The Operator offers the following odds types for betting:
  1. European Odds
  2. Malay Odds
  3. Indo Odds
  4. Hong Kong Odds
For further information on the various odds type, please contact our customer service department or refer to our tutorial on the website.

CANCELLED EVENTS

If an event is cancelled for any reason prior to its commencement, all bets placed for that event will be void and will be returned at odds of 1.00.

POSTPONED OR SUSPENDED EVENTS (THE 12 HOURS RULE)

  1. If an Event does not begin on the scheduled start date and is not completed within the originally scheduled completion date prescribed in the specific sports rules, then all bets will be void, except for those on Markets that have been unconditionally determined.
  2. If an Event starts but is later abandoned, and is not completed within the originally scheduled completion date prescribed in the specific sports rules, then all bets will be void, except for those on Markets that have been unconditionally determined.
  3. If an Event is not completed within the originally scheduled completion time prescribed in the specific sports rules thus an official result is declared or a result is declared by the particular Event's relevant governing body, the Company reserves the right to consider the match officially valid. The Company's decision is final and binding in this regard.

SUSPENSION OF MARKETS

The Operator reserves the right to suspend a market or not accept bets at anytime. When a market is suspended, any bets placed for that market but prior to being accepted by the Operator will be rejected. The Operator also reserves the right to cease betting on any markets at any time without notice.

VOIDING BETS DUE TO MISTAKE OR ERROR

If an incorrect participant (or an incorrect member of a participating team) or incorrect odds/price is quoted for any event or the Operator has relied on incorrect information to compile its odds or bets or wrong scores or detail were entered during an In Running ("Live") Bets session or bets have been accepted in error, then the Operator reserves the right to void such or all bets placed for that event or on such participant.

RETURNING STAKES DUE TO VOID BETS

All bets that have been declared void shall result in the original stake being returned.

IRREGULAR BETS

The Operator reserves the right to refuse, reject or suspend without prior notification any customer who is suspected of cheating, hacking, attacking, manipulating or damaging the Operator's normal betting operations (including the Internet Betting Service). Any of the "abnormal bets" will be void without prior notification. The use of artificial intelligence or "bots" on the Internet Betting Service is strictly forbidden. The Operator will take measures to prevent and detect programmes that are used to enable artificial intelligence (non human) to utilise the Internet Betting Service. Any attempted or actual use of artificial intelligence by the End User to cheat, hack, attack, manipulating or damage the Operator's betting operations will lead to termination of their account or voiding the bets, at the discretion of the Operator.

INCOMPLETE MIX PARLAY BETS

If an event or game in a mix parlay bet is cancelled, does not take place or is not completed for any reason, the cancelled/non-participating element of the bet shall be void but the remaining elements of the mix parlay bet shall stand with the odds recalculated.

DETERMINATION OF WINNER (FOR BETTING PURPOSES)

The winner of an event will be determined at the conclusion of the event. Subsequent protested, appealed or overturned decisions will not be recognized for wagering purposes.

INSTANT SETTLEMENT

  1. Bets on specific markets will be settled immediately once the outcome is determined, even before the end of full time. Instant settlement applies only to specific leagues offered by the company.
  2. All bets that have been settled instantly cannot be recalculated, even if the scoreline changes for any reason (e.g., VAR decisions, offside calls, disallowed goals, etc.).

THE DEAD HEAT RULE

If there are two or more winners, the payout odds (less the stake) are divided by the number of winners and settled accordingly with the stake returned.

FANTASY MATCHES

  1. Fantasy match bets involve the virtual pairing of any two teams. Fantasy match results are decided by the number of goals/points scored by the two paired teams in their respective matches. The winning team is the team with the highest number of goals/points scored, inclusive of handicap, if any.
  2. Team that are paired in a fantasy match must start their respective matches on the same day although one match may end later than the other but both matches must be played in one continuous session (i.e. no postponed, rescheduled or abandoned matches) for the bets to be valid.
  3. If any of the paired team's matches are postponed, rescheduled or abandoned, all fantasy match bets involving those teams will be void.
  4. Venue (Home or Away) of the matches are not considered in these Fantasy matches.
  5. Except as provided above, Fantasy match rules will follow the rules of the particular sport in which fantasy match bets are offered.

INCONSISTENT RESULTS/SCORES WITH OFFICIAL RESULTS

  1. Where there is a conflict between the official match results and the results on the Operator's website, the Operator reserve the right to suspend settlement of such bets for up to 72 hours pending its verification of the result/score.
  2. The conflict shall be resolved by reference to video recordings of the match/event and any determination of the correct score/result based on such video recordings shall override the official match result.
  3. Where there is no video recording available, the correct score/result shall be determined by reference to the score/result posted on the official website of the sport governing body unless the official website's posted result is manifestly wrong, in which case the Operator shall use its best endeavours to determine the correct outcome to be used to determine the winner and/or the result. In such cases, the Operator's decision shall be final.

IN RUNNING ("LIVE") BETS SERVICE

  1. In Running ("Live") bets are only available for those sports that the Operator designates as live betting markets and only in respect of those matches marked as "live" or "live bets" or by a LIVE sign in the list of events or in a special file entitled "LIVE" on the Website.
  2. An In Running ("Live") bet is where the End User is permitted to place a bet during an ongoing match or event up to such time when the Operator ceases betting on that match or event.
  3. In an In Running ("Live") Bet for Asian Handicap bets, two types of scoring system are displayed on the Website:
    • Where current scores or results are updated and displayed ("Type A Scoring"). The settlement of a bet is determined by the result of the final score (including the handicap) at the conclusion of the match or Period Betting (depending on the nature of the bet), minus the current score at the time of the placing and acceptance of the bet.
    • Where current scores or results are not displayed and instead a 0-0 score or result will be displayed ("Type B Scoring"). The settlement of a bet is determined by the result of the final score (including the handicap) at the conclusion of the match or Period Betting (depending on the nature of the bet). The End User is advised to verify match status before placing their bet.
  4. Depending on the specific sport, selected markets may be offered for betting at the sole discretion of the Operator. The Operator does not acknowledge or accept any liability whatsoever if it is not possible to place a bet or if the live score update is incorrect. It is the scores or results displayed at the conclusion of the match that are valid.
  5. At all times, it is the End User's responsibility to be aware about the score and is advised to verify match status before placing your bets.
  6. Unless otherwise stated on the Specific Sport Rules, any information, statistic or editorial text ( e.g. scores, timers or results) displayed on the website during an In Running ("Live") game situation are purely for general information purposes and should not be relied upon for betting purposes.
  7. As with non-live bets, the winner of an event will be determined at the conclusion of the event. Protested, appealed or overturned decisions will not be recognized for wagering purposes and subsequent changes to the results will not affect the outcome of the bet.
  8. The Operator reserves the right to suspend a market or not accept bets at anytime without notice. When a market is suspended any bets placed for that market but prior to being accepted by the Operator may be rejected at the Operator's discretion. Any bets accepted prior to suspension or cessation of the live market will stand, while any bets placed after live betting has ceased will not be accepted unless otherwise stated in the Specific Sports Rules.
  9. During In Running ("Live") bet conditions, bets placed will be kept in pending mode during specific high risk/ danger moments in a match. Such bets will be indicated as "Pending" on each bet slip until such time when the bet is accepted or rejected by the Operator. High Risk/ Danger moments are defined as follows:
    • Corner kicks;
    • Penalty kicks;
    • Free kick awarded to attacking team near the opponent's penalty box area;
    • Throw in given to attacking team near the opponent's penalty box area;
    • Whenever a team is in a potential scoring scenario as in an active attacking mode,
  10. All bets on Asian Handicap and Over/Under that are in Pending mode (other than bets on Total Bookings, Total Corners, Total Offsides, Total Substitutions and/or bets which do not have an effect on the overall result of the match) will be cancelled if one of the following occurs:
    • A goal is scored
    • A player is sent off
  11. All other bets such as Total Bookings, Total Corners, Total Offsides, Total Substitutions and/or bets which do not have an effect on the overall result of the match may be accepted at the Operator's discretion.
  12. The Operator at its sole discretion shall determine the time in which any goal or point was scored. References as to the time of goal(s) or points scored as stated in official league/club website, media website or "live score" website may be considered for guidance purposes but shall not be binding on the Operator in its determination of time.
  13. Where the Operator has reason to believe or suspect that a live bet has been placed after the outcome of a live event is known or if delayed "live" television coverage results in a live bet being placed at the incorrect price after the selected participant has gained an advantage (to be determined at the Operator's sole discretion), the Operator shall be entitled to treat the bet as void without having to provide any reason whatsoever.
  14. In the event of any technical malfunction, including the crashing of its website or suffers any downtime which hinders, delays or prevents the Operator from accessing its website to update the score, odds or handicap, the Operator reserves the right to cancel all pending bets placed at the time of the incident.
  15. With regard to live betting, the general rules concerning results' evaluation apply. Where a live event is interrupted in the course of play, causing the event to be postponed or abandoned, any bets taken on such postponed or abandoned events that are not restarted within 12 hours from the event commencement time (unless specifically provided for in a particular sports' betting rule) shall be void. The exception shall be for bets which have been unconditionally determined before the actual interruption of play. In such circumstances, such bets will be valid.

HELP (FAQ)

How Can I Become A Member?

Please contact us to find out how to become a member. Welcome to join us!

How Can I Place Bet?
You can place your bet with us via our website on the Internet or Mobile Service and in accordance to our rules and regulations stated.

When Can I Place Bet?

You are welcome to place your bet with us anytime at your convenience.

What Is The Minimum And Maximum Bet Amount?

At WWBET, the minimum and maximum varies for different users and different matches. You will see the acceptable bet range in the place bet panel.

How Do I Deposit Money Into My WWBET Account?

We offer different methods for depositing money into your account at WWBET. You may contact our Customer Service for further assistance.

Can I Cancel My Bet?

You cannot cancel a bet once it has been accepted by system. If you suspect any problem, please contact our customer service immediately.

What If I Cannot Login?

If you are certain that you cannot login using the correct username and password, your account may be suspended for various reasons. Please contact our Customer Service to resolve the issue.

What If I Forgotten My Password?

If forget your username or password, please contact our Customer Service for assistance.

Can I Let Someone Else Bet With My Account?

For the security of your account and personal information, we suggest that you do NOT disclose your Username or Password to any other person.

Is My Personal Information Protected Safely?

Sure, all your personal information are securely protected with strict confidentiality which in accordance with our Privacy Policy.

We value your privacy

This Privacy Policy governs the manner in which WWBET collects, uses, maintains and discloses information collected from users (each, a “User”) of the WWBET website (“Site”) – that is, all sites within the “wwbet.com” domain name. This privacy policy applies to the Site and all products and services offered by WWBET.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browse cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

WWBET may collect and use Users personal information for the following purposes:

  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our services.
  • To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, events, updates, related service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this private policy

WWBET has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Responsible Gambling Policy

The Operator maintains a strong commitment to provide the Customer with a responsible gambling environment. Although gambling should be enjoyed as a recreational activity, it can nevertheless also cause a problem for a minority of Customers. The Operator aims to prevent compulsive usage and underage access to its Website games while simultaneously providing a friendly and entertaining gambling experience for its Customers. As a responsible gambling operator, the well-being of the Operator's Customers is of utmost importance.

The following are a few things the Customer should remember in order to keep control while gambling:

  1. gambling should not be seen as a way of making money or paying debts. It should be entertaining;
  2. the Customer should familiarise themselves with the Sports Betting Rules and Games Betting Rules;
  3. the Customer should only gamble the amount that they can afford to lose;
  4. the Customer should not try to chase losses;
  5. the Customer should keep track of the amount of money and time they have spent gambling.

The Operator is aware that occasionally gambling might develop into a problem for the Customer. The Operator encourages the Customer to consider professional assistance from any of these organisations if the Customer suspects that they have a gambling problem:

HOW DO I CONTACT WWBET?

OUR DEDICATED SUPPORT TEAM IS ALWAYS READY TO HELP YOU ON ANY QUESTIONS RELATED TO WWBET.
YOU CAN CONTACT US USING ANY OF THESE METHODS BELOW.

EMAIL

Email us to:support@wwbet.com

WECHAT

Contact us at: WWBETCS

LINE

Reach us thru LINE WWBETCS

LIVECHAT

Click to chat with usCHAT NOW

SKYPE

Click to chat with us WWBETCS

WHATSAPP

Contact us: +85599621005